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We offer free economy shipping to the USA. We currently ship to all 50 states. International shipping is available at this time for the following Australia, Canada, Hong Kong, US Outlying Islands, UK and South Africa, more coming soon.
After purchase, you will receive an email with tracking information when your product is shipped. All orders placed before 1 p.m. EST Monday through Friday will ship within 2 business days from the order date. Orders placed after 1 p.m. EST Monday through Friday will ship within 2 days starting on the next business day. Use this information to track your purchase.
Occasionally, packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges). We are unable to reship orders that are returned to us as undeliverable. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after three weeks from the estimated delivery date, please contact us.
Team Smackalicious takes great care in packaging our products to ensure their safe delivery to you. That being said, we can’t account for everything. In the rare event that you receive damaged product, please take photos of your damaged product including the packaging and send them to us for our claims process. We will get replacements product out to you as soon as possible